Open Position
Claims Adjuster
Location: Hybrid, in-person, or remote arrangements may be available.
This role is responsible for liability and coverage investigations, property damage evaluations, and negotiated settlements for first- and third-party auto claims.
- Two to five years of automobile claims adjusting experience
- Bachelor's degree or equivalent industry experience
- Strong customer service, communication, and organizational skills
- Property damage estimate proficiency
- Comfort with Word, Excel, and Outlook
Open Position
Policy Services Representative
Location: Baltimore, MD
Policy services representatives support both agents and policyholders, handling billing, coverages, cancellations, and state-specific policy questions across 60 to 100 calls each day.
- Strong math skills and attention to detail
- Ability to learn multiple state programs and policy workflows
- Patience, listening skills, and problem-solving ability
- Excellent customer service and communication
- Flexible for either 8:30-5:00 or 9:30-6:00 shifts
Open Position
Senior .Net Engineer
Location: Hanover, MD or Remote
AIC is seeking an experienced Senior .NET Engineer to design, develop, and maintain enterprise-level insurance applications. You will collaborate with cross-functional teams to deliver scalable, high-quality software solutions that support our agents, underwriters, and operations staff.
- 5+ years of professional software development experience
- Strong proficiency with the .NET framework (C#, ASP.NET, .NET Core)
- Solid SQL skills, including stored procedures, query optimization, and schema design
- Experience with RESTful API design and development
- Familiarity with source control and CI/CD practices (e.g., Git, Azure DevOps)
- Bachelor's degree in Computer Science, Information Systems, or equivalent experience
Open Position
Application Support Engineer
Location: Hanover, MD or Remote
AIC is seeking an Application Support Engineer to maintain, troubleshoot, and improve our business-critical insurance applications. You will serve as a key liaison between technical teams and end users, diagnosing issues quickly and ensuring systems remain stable and performant.
- 2+ years of application support or systems administration experience
- Strong troubleshooting and root cause analysis skills
- Working knowledge of SQL for querying databases and investigating data issues
- Experience with ticketing and incident management systems
- Excellent communication skills with both technical and non-technical audiences
- Bachelor's degree in Computer Science, Information Systems, or equivalent experience
Open Position
Software Application Tester
Location: Hanover, MD or Remote
AIC is looking for a detail-oriented Software Application Tester to ensure the quality and reliability of our insurance systems. You will design and execute test plans, identify defects, and work closely with developers to deliver polished, production-ready software.
- 2+ years of software testing or QA experience
- Experience writing and executing manual and automated test cases
- Strong analytical and problem-solving skills with high attention to detail
- Familiarity with bug tracking tools (e.g., Jira, Azure DevOps)
- Basic understanding of SQL for data validation
- Excellent written and verbal communication skills
- Bachelor's degree in Computer Science, Information Systems, or equivalent experience
Open Position
Territory Sales Manager - Southern Virginia
Location: Remote in So. Virginia
Agency Insurance Company (AIC) is a privately held, growth-oriented personal auto, motorcycle, and commercial auto carrier rated A- by AM Best that writes business solely through our independent agency partners. AIC wrote over $450 million in premium in Maryland, Pennsylvania, Virginia, and Tennessee during 2025. We are searching for a Territory Sales Manager (TSM) to join our Team and expand our presence in Southern Virginia. Primary responsibilities include growing the territory's premium 10% per year across a $70+ million territory with over 220 monthly producing agencies, establishing a minimum of 12 new agency locations per year, initiating a minimum of 5 daily agency visits per travel day, and conducting remote training sessions with agency partners.
- A proven track record of success with a sales organization
- At least 2 years of sales experience in the property and casualty insurance industry
- Projects a professional and positive attitude
- A college degree is preferred
- Excellent communication, organization, and interpersonal skills
- Ability to interact with a diverse group of people within the company and the agency plant
- Ability to work independently without daily supervision
- Proficient computer skills with experience using Word, Excel, and Outlook
- Capability to travel overnight occasionally
- Valid driver's license with an acceptable driving history
